Board of Directors


    Amy Cohen
    Noodles and Co.

    Amy Cohen is the Director of Benefits, Compensation and HRIS for Noodles & Company, headquartered in Broomfield, CO. Amy is responsible for leading Noodles & Company's compensation, benefits, and people management system strategies for 11,000 employees throughout the country. Prior to joining Noodles in 2013, Amy was Director of Benefits, Compensation and Payroll for Giorgio Armani Corporation in New York for 9 years. Amy graduated from New York University with a Bachelors in Economics and Cultural Anthropology.

    Vice President

    Jason Smith
    Denny's, Inc.

    Jason Smith is the Compensation Manager at Denny's and is based in Spartanburg, SC.  He's been in Compensation since 2006 and in Human Resources since 2003.  He received his bachelor's degree in marketing from the University of South Carolina (the real USC) and is also a Certified Compensation Professional with World at Work. Go Gamecocks!

    Past President

    Tish Chism

    Tish Chism is the Senior Manager, Total Rewards at Fazoli's. She has over 12 years of experience in Benefits and Human Resources in restaurant and automotive manufacturing. She has been a member of CRTRA since she began her career with Fazoli's in 2010. Tish has three professional designations: PHR, SHRM-CP and GBA (working toward the CEBS). 


    James Dalluge

    James Dalluge has been working in the human resources field since 2011. He has experience working in human resources and compensation in several different industries which include restaurant, retail, health insurance, manufacturing, public accounting, and transportation. He is currently a Compensation Analyst for Cracker Barrel Old Country Stores, Inc. James currently supports and consults on compensation matters involving restaurant manager bonuses, long term incentives, and merit planning. James has been a member of CRTRA since 2015. He is passionate about leveraging compensation and human resource analytics to help sustain and drive business results. James currently lives in Nashville, TN.

    Survey Director

    Sandy Zolezzi
    Panera Bread Company

    Sandy Zolezzi is the Sr. Mgr. of Retail Compensation for Panera Bread in St. Louis, MO. Sandy is responsible for leading Panera's compensation for over 30,000 employees throughout the country. Sandy has over 17 years' experience in compensation and benefits. Sandy has been a member of CRTRA since 2016. This is Sandy's first time serving on the CRTRA board as the Survey Director.

    Education Liaison/Conference Director

    Marcia Jarvis
    P. F. Chang's China Bistro, Inc

    Marcia Jarvis is currently the Director of Benefits and HR Services for P.F. Chang's China Bistro, Inc. in Scottsdale, AZ. She has over 15 years of experience in health and welfare plan administration. Marcia has been a member of CRTRA since 2015. This is her first time serving on the CRTRA board as the Education Liaison/Conference Director.

    Communications Director

    Stephanie Forand
    cicis Pizza

    Stephanie is an HR professional with over 12 years of comprehensive human resources experience. She is currently Sr. Director of Human Resources for CiCi Enterprises, LP. She has also been HR Director for Boston Pizza Restaurants, Taco John's International, and Mrs Fields Famous Brands. Stephanie is serving her first term on the board as Communications Director. Stephanie is passionate about building relationships as an HR partner and developing a people-focused over policy-focused image for Human Resources. In her spare time, Stephanie is a West Coast Swing dancer.

    Membership Director

    Susan Douglas
    Topgolf USA, Inc.

    Susan Douglas is currently the Senior Compensation Consultant for Topgolf International, Inc. in Dallas, TX. She has an extensive career with over 20 years as a compensation specialist with companies like TGI Fridays, 7-Eleven, Verizon and Cadbury. This is her first time serving on the CRTRA board as the Membership Director.

    Legislative Liaison

    Liz Mayo
    Longnecker & Associates

    Liz's experience spans executive and board of director compensation, annual and long-term incentive plan design, change-in-control, employment agreements, and litigation support, among other topics. She is a Certified Compensation Professional with over two decades of compensation experience, including 16 years as the Sr. Director of Compensation. She has consulted extensively with public, private, and not-for-profit companies. In addition, Liz has experience in corporate human resources, with a specific emphasis on analytics and financial metrics analysis. Ms. Mayo volunteers time for several compensation non-profit boards and since 2007, she has served as a faculty member for WorldatWork and is their named subject matter expert on variable pay.